Does my Porsche Cayenne come with emergency roadside assistance?

Porsche San Luis Obispo - Does my Porsche Cayenne come with emergency roadside assistance?

The short answer: many Porsche® Cayenne models include 24/7 Porsche Roadside Assistance, but coverage details vary by model year, in-service date, and program. New Cayenne vehicles are typically delivered with Roadside Assistance for the duration of the New Vehicle Limited Warranty, covering services such as towing to the nearest authorized Porsche Center, battery jump-starts, tire support, lockout assistance, and emergency fuel delivery. Porsche Approved Certified Pre-Owned vehicles usually include Roadside Assistance for the term of the CPO Limited Warranty as well. Generally, late-model Cayenne SUVs—think recent generations from approximately 2019 to current—include Roadside Assistance when new; earlier model years may still be covered if they were sold as Porsche Approved CPO or if an eligible extended protection plan was added. Coverage, terms, and exact services can change, so always consult your Warranty and Maintenance booklet, the My Porsche app, or Porsche Cars North America for the most accurate, VIN-specific information. If you’re in San Luis Obispo, CA, our team can quickly confirm your Cayenne’s eligibility, explain what’s included, and outline how to access help on the road. At Porsche San Luis Obispo, we also assist with setting up the My Porsche account, saving the assistance number, and demonstrating relevant in-vehicle features, such as Porsche Communication Management (PCM) integration where applicable.

Here’s how we recommend you verify and prepare, step by step: first, locate your in-service date in the Warranty and Maintenance booklet—this determines the start of coverage. Second, share your VIN with our service advisors so we can check active Roadside Assistance status and any CPO or extended protection benefits tied to your vehicle. Third, download or sign in to the My Porsche app and store the assistance number, plus your VIN and preferred destination Center. Fourth, place a test contact in your phone and learn the prompts so you know exactly what to expect—typical information requested includes your location, VIN, mileage, and the nature of the issue. If an event occurs, request towing to our Center, and we will coordinate arrival, inspection, and next steps using Porsche Genuine Parts and Porsche-approved diagnostics. For older, out-of-warranty Cayenne models, we can review protection options that may add roadside benefits moving forward. As program terms can change without notice, please contact the manufacturer or our dealership for current details specific to your vehicle. Ready to confirm your coverage or set up your plan? Reach out to our team to request more information, and let us help you drive with confidence mile after mile.

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